The Commission has translated some key information for consumers into community languages.
The National statement on health literacy is Australia’s national approach to addressing health literacy.
Person-centred care is widely recognised as a foundation to safe, high-quality health care. It is care that respects and responds to the preferences, needs and values of patients and consumers.
The Commission has developed resources to help you talk to you healthcare provider about what is important to you, your treatment options, and to help you share decisions about your care.
The Commission has developed information for consumers on some key safety and quality issues, and health conditions.
Communication that supports effective partnerships
Communication that supports effective partnerships
Health service organisations communicate with consumers in a way that supports effective partnerships.