Developed by consumers for consumers, the Guide explains how to strengthen consumer partnerships at all levels of the health system to support person-centred care and drive positive change.
Lessons learnt from the assessment of health service organisations to the National Safety and Quality Health Service (NSQHS) Standards.
Accreditation provides assurances to the community that healthcare services meet the expected standards for safety and quality. It is a formal program where trained independent reviewers assess evidence of implementation for specified standards.
The National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO Standards) will help provide safety and quality assurance for consumers, their families and carers and best practice guidance for community managed service providers.
Implementation resources have been released to support accreditation to the NSQMHCMO Standards.
You can find out how your hospital performed at their last assessment to the National Safety and Quality Health Service (NSQHS) Standards.
All Australian hospitals are assessed at least every three years to the NSQHS Standards. This process is known as accreditation.
The Escalation Mapping Template (EMT) will help to determine which processes for recognising and responding to deterioration in a person’s mental state are working effectively, and identify if there are any problems and/or gaps in current processes.