Transferring patient care between healthcare providers or locations is a high risk situation, with an increased risk of communication errors at these times. Effective clinical handover, which is structured and standardised, can improve patient safety.
Improving clinical handover
The Commission is committed to improving handover communication across a range of healthcare settings.
It has developed the Communicating for Safety resource portal which provides guidance on the strategies and skills needed to support effective communication at clinical handover. The portal highlights why communication is important at transfers and links to useful resources.