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Ossie Guide to Clinical Handover Improvement

This is a national guide to improve clinical handover practices at shift change in a hospital setting. It assists with the implementation of a standardised process for handover, which is customised to suit the local context.

The OSSIE Guide to Clinical Handover Improvement is a focused change management framework to support implementation of standardised clinical handover. This helps to ensure patient safety and the continuity of care.


The Guide was endorsed by Australian Health Ministers in 2010. The guide is based on learnings from the National Clinical Handover Initiative.

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