Partnering with Consumers | Australian Commission on Safety and Quality in Health Care

This fact sheet describes how you can review and improve the content and format of your organisation’s written information. Making your written information easier to understand will improve your health literacy environment and also help you meet some of the requirements of the National Safety and Quality Health Service (NSQHS) Standards.

Fact sheet 3 - Health literacy - Making way-finding easier - quality managers

2015

Fact sheet

A fact sheet for quality managers about improving health literacy

Fact Sheet 2 - Health literacy - Making health literacy part of your policies and processes

2017

Fact sheet

A fact sheet for quality managers about improving health literacy

Fact sheet 1- Health literacy - Introduction to improving health literacy in your organisation - quality managers

2017

Fact sheet

A fact sheet for quality managers about improving health literacy

Adult Deterioration Detection System (ADDS) - without blood pressure table

2012

Chart or label

Five track and trigger observation and response charts (ORCs) designed using human factors principles are available from the Commission.

Adult Deterioration Detection System (ADDS) chart with blood pressure table

2012

Chart or label

Five track and trigger observation and response charts (ORCs) designed using human factors principles are available from the Commission.

PWC_ADDS chart with Blood Pressure table_2012

National Consensus Statement: essential elements for recognising and responding to clinical deterioration: Implementation Guide

2011

Guide, user guide or guidelines

A better way to care - Actions for health service managers

2014

Guide, user guide or guidelines

A better way to care - Actions for consumers

2014

Fact sheet

Safe and high-quality care for patients with cognitive impairment (dementia and delirium) in hospital.

A better way to care - Actions for clinicians

2014

Guide, user guide or guidelines

FAQs about partnering with consumers in the NSQHS Standards (second edition)

Frequently asked questions help explain the Partnering with Consumers Standard and the related changes accompanying the second edition of the NSQHS Standards.