Fact Sheet 2 - Health literacy - Making health literacy part of your policies and processes
A fact sheet for quality managers about improving health literacy
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This fact sheet describes how you can embed health literacy in your policies and processes as a means of fostering consistent practice across your organisation. Taking steps to acknowledge and address health literacy within your organisation’s policies and processes will also help you meet some of the requirements of the National Safety and Quality Health Service (NSQHS) Standards.