Delivering comprehensive care in alignment with the Comprehensive Care Standard is about ensuring that health care provided is informed by a person's clinical and personal needs and preferences, is shaped by shared decisions, and is planned and delivered in partnership with the multidisciplinary team.
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This page includes information on Clostridioides difficile infection (CDI) and reports on monitoring the burden of CDI in Australian hospitals.
Communicating for safety involves the accurate and careful exchange of information about a person's care between treating clinicians, members of a multidisciplinary team, and between clinicians and patients, families and carers.
The primary care sector has an important role to play in improving the safe and appropriate use of antimicrobials, and reducing patient harm and the risk of antimicrobial resistance (AMR) in Australia.
The Commission has identified a set of six elements for comprehensive care delivery, which represent different stages or processes that a patient may experience when clinical care is delivered in alignment with the Comprehensive Care Standard.
Measurement and feedback are key to quality improvement. Data can be used to identify areas where services are doing well and areas where improvement is required.
Person-centred care is widely recognised as a foundation to safe, high-quality health care. It is care that respects and responds to the preferences, needs and values of patients and consumers.
Falls are a significant cause of potential harm in health care, and are a national safety and quality priority.
Identifying and managing the risk of harm from falls forms part of the Comprehensive Care Standard.
To focus care on patients' needs, and determine the most appropriate model of care for the patient, it is important that health services identify and assess patients' risk of harm.
These FAQs answer some common questions about the Comprehensive Care Standard, and more generally what comprehensive care means in the Australian health system.
The Commission has developed the National Consensus Statement: Essential elements for safe high-quality end-of-life care which describes the key clinical and organisational requirements for delivering excellent end-of-life care.
Reviewing the delivery of comprehensive care is important for ensuring patients are receiving care that meets their clinical and personal needs; that risks are efficiently and effectively identified and mitigated; that the agreed comprehensive care plan is achieving what it aimed to; and that patient goals and expectations are being met.
The delivery of comprehensive care should aim to address the health issues the patient was admitted with, and the risks of harm identified, to achieve the agreed clinical and personal goals of care.
A comprehensive care plan is a document or digital view describing agreed goals of care, and outlining planned medical, nursing, midwifery and allied health activities for a patient. A single comprehensive care plan should be prepared for a patient so that core information can be shared, accessed and acted on by all members of the multidisciplinary team.
To focus care on patients’ needs, and determine the most appropriate model of care for the patient, it is important that health services identify and assess patients’ risk of harm. Identifying patients who may be at risk of harm, and mitigating the risks for those patients is a core part of comprehensive care planning and treatment.
Goals of care describe what a patient wants to achieve during an episode of care, within the context of their clinical situation. Goals of care are the clinical and personal goals for a patient’s episode of care that are determined through a shared decision-making process.
The first step in delivering comprehensive care is undertaking a clinical assessment. Clinical assessment should be based on the patient’s subjective report of the symptoms and course of the illness or condition, and objective findings from clinical assessment to determine provisional and differential diagnoses.
Effective infection prevention and control practices reduce the risk of transmission of infections between patients, healthcare workers and others in the healthcare environment.