Being actively involved in your health care and working in partnership with your healthcare providers can help ensure that you get the care that is right for you.
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Person-centred care must recognise and respect individual needs, beliefs and culture. Understanding the diversity of consumers seen in your organisation can help you design systems that support staff to better meet their needs.
Summary of accreditation outcomes and lessons learnt from the assessment of general practices against the RACGP Standards for general practices (5th edition) and the RACGP Standards for point-of-care testing (5th edition).
To support implementation of the NGPA Scheme, the Australian Commission on Safety and Quality in Health Care (the Commission) provides guidance for the following:
- Notification of significant risk
- Extensions and appeals
- Out-of-cycle assessments
- Hybrid assessments
- Early assessments.
Accreditation provides assurances to the community that a general practice meets expected standards for safety and quality. It is a formal program in which trained independent reviewers assess a general practice’s evidence of implementation of the RACGP Standards for general practices and the RACGP Standards for point-of-care testing.
Embedding a person-centred approach throughout a healthcare organisation requires the involvement of all staff across various aspects of the patient journey.
Connect with us for the best in person-centred care.
The Network brings together people from Australia and beyond with a shared interest in strengthening the delivery of person-centred care, through peer support and shared learning.
The Commission is hosting a series of free online webinars to highlight the importance of person-centred care for consumers, organisations and healthcare professionals. The webinars will promote successful projects or initiatives that demonstrate practical examples of person-centred care.
The Commission leads and coordinates national initiatives to reduce harm associated with transitions of care. This work addresses the risks for patients moving between healthcare providers including primary, community, acute, subacute, and aged and disability care. Information developed by the Commission helps health service organisations and clinicians identify and implement strategies for improvement.
The Stillbirth Clinical Care Standard has been endorsed and supported by a range of key professional and consumer health organisations.
The Stillbirth Clinical Care Standard describes the health care that should be provided to women who are pregnant or planning a pregnancy, from before pregnancy to after a stillbirth occurs. It also addresses bereavement care for parents who have experienced any perinatal loss. Find out more about what the standard means, and the other resources available.
Information for healthcare services to guide practice and monitor improvement using the clinical care standard, and resources to support implementation.
Guidance for clinicians on the ten quality statements from the Stillbirth Clinical Care Standard, as well as helpful resources.
The Stillbirth Clinical Care Standard contains ten quality statements describing the care that should be provided to women who are pregnant or planning pregnancy, from preconception to after a stillbirth occurs. It also addresses bereavement care for parents who have experienced any form of perinatal loss.
Indicators have been developed to support monitoring of the care recommended in the Stillbirth Clinical Care Standard. Clinicians and healthcare services can use the indicators to support local quality improvement activities.
This page includes resources for implementation of the Preventing and Controlling Infections Standard of the National Safety and Quality Health Service (NSQHS) Standards and National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards).
The National Pathology Accreditation Advisory Council (NPAAC) is responsible for developing and maintaining the accreditation standards for pathology laboratories in Australia.
The Commission has developed guidance on clinical care components of the strengthened Aged Care Quality Standards whose focus is to protect older people from harm and improve their clinical care.
