Through the cognitive impairment program, the Commission is supporting health service organisations to improve the safety and quality of health care for people with cognitive impairment.
Building effective and ongoing relationships with Aboriginal and Torres Strait Islander communities, organisations and groups that represent or service this population.
Providing a supportive environment and clear processes for the workforce to explore the cultural needs of Aboriginal and Torres Strait Islander patients can be a significant step towards the development of a safe and respectful organisation, where patients, their families and other community members can feel comfortable to engage with and receive care.
The user guide has been developed to support health service organisations implement the six Aboriginal and Torres Strait Islander health related actions.
The Commission has developed resources to assist health service organisations align their patient safety and quality improvement programs using the framework of the National Safety and Quality Health Service (NSQHS) Standards.
Organisation-wide systems are used to support and promote detection and recognition of acute deterioration, and the response to patients whose condition acutely deteriorates. These systems are consistent with the National Consensus Statement: Essential elements for recognising and responding to acute physiological deterioration, the National Consensus Statement: Essential elements for safe and high-quality end-of-life care, the National Consensus Statement: Essential elements for recognising and responding to deterioration in a person’s mental state, the National consensus statement: essential elements for safe and high-quality paediatric end-of-life care, and the Delirium Clinical Care Standard.
Strategies are used to effectively manage the availability and safety of blood and blood products.
The clinical use of blood and blood products is appropriate, and strategies are used to reduce the risks associated with transfusion.
Organisation-wide governance and quality improvement systems are used to ensure safe and high-quality care of patients’ own blood, and to ensure that blood product requirements are met.
Systems are in place for effective and coordinated communication that supports the delivery of continuous and safe care for patients.
Processes for structured clinical handover are used to effectively communicate about the health care of patients.
Leaders of a health service organisation set up and maintain systems for recognising and responding to acute deterioration. The workforce uses the recognition and response systems.