Supportive resources on partnering with consumers

NSQHS 2 Partnering

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The Commission has developed a range of supportive resources on partnering with consumers and person-centred care.

Resources

Aboriginal and Torres Strait Islander resources

Australian Charter of Healthcare Rights

Health literacy

Person-centred care and partnering with consumers

Patient-centred Care - Improving quality and safety through partnerships with patients and consumers

2011

Publication, report or update

Review of key attributes of high-performing person-centred healthcare organisations

2018

Publication, report or update

Person-centred healthcare organisations

Seminar videos and presentations

Building leadership to improve patient-based care was a seminar informed by the experiences of international experts Dr Jocelyn Cornwall, Kings Fund (UK) and Dr Susan Frampton, Planetree (USA).

Watch presentations from this seminar

Breaking down the barriers was a seminar featuring the work and experience of Dr Rima Rudd, Health Literacy Expert, Harvard School of Public Health, Boston, USA.

Watch presentations from this seminar

Top Tips for Safe Health Care

Topics

Aboriginal and Torres Strait Islander health

Health literacy

Healthcare rights

Partnering with consumers

Person-centred health care