NSQHS 2 Partnering
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Supportive resources on health literacy
The Commission has developed a range of resources for consumers, clinicians and health service organisations to support improvements in health literacy.
National statement on health literacy
Background paper on health literacy
Summary sheets about health literacy
The following resources summarise information from Health literacy: Taking action for safety and quality.
Health literacy infographics

Fact sheets for health service organisations on improving their health literacy environment
The following fact sheets link staff working in quality improvement to a range of tools and examples to help you plan how to improve your organisation’s health literacy environment.
Rapid review on consumer needs and preferences for health information
These two reports describe the findings of a rapid review of literature, and exploration of consumers’ needs and preferences for information on healthcare safety and quality.
Tools and resources for consumers to partner in their own care
Tools and resources are available to support consumers to be active partners in their own care.