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Answers to frequently asked questions (FAQs) are provided to support use of the Commission's hand hygiene and infection prevention and control eLearning modules.

Data on hand hygiene compliance are collected by states and territories for all public health service organisations, and by many private health service organisations, and reported nationally three times per year for the National Hand Hygiene Initiative (NHHI). 

The National Hand Hygiene Initiative (NHHI) operates a Help Desk to support users of the NHHI Learning Management System (LMS) and the Hand Hygiene Compliance Application (HHCApp).

The Help Desk team endeavours to respond to your enquiry as quickly as possible. You will receive a response within 5 business days.

The National Hand Hygiene Initiative (NHHI) Learning Management System (LMS) hosts a suite of online learning modules designed to support healthcare workers' education on hand hygiene practices, hand hygiene auditor training, and infection prevention and control across health service organisations. 

There are a number of tools available to support hand hygiene auditing in acute and non-acute healthcare settings.

Hand hygiene compliance auditing is conducted to assess the effectiveness of hand hygiene programs in Australia, as part of the National Hand Hygiene Initiative (NHHI). Hand hygiene compliance is assessed across both public and private Australian hospitals, consistent with AHMAC endorsed benchmark of 80 per cent.

This page includes information on Clostridioides difficile infection (CDI) and reports on monitoring the burden of CDI in Australian hospitals. 

This course aims to provide an overview of the National Safety and Quality Health Service (NSQHS) Standards for assessors and health service organisations' workforce. It is self-paced and includes learning material such as case studies, videos and tips for implementing the NSQHS Standards.

The primary care sector has an important role to play in improving the safe and appropriate use of antimicrobials, and reducing patient harm and the risk of antimicrobial resistance (AMR) in Australia.

These FAQs answer some common questions about the Comprehensive Care Standard, and more generally what comprehensive care means in the Australian health system.

The Commonwealth, state and territory governments across Australia are increasing their focus on improving the safety and quality of end-of-life care.

Effective infection prevention and control practices reduce the risk of transmission of infections between patients, healthcare workers and others in the healthcare environment.