NSQDMH Accredited Services
Digital mental health services accredited to the National Safety and Quality Digital Mental Health (NSQDMH) Standards have been independently assessed to ensure they have systems in place to meet the necessary safety and quality requirements.
What accreditation to the NSQDMH Standards means
Digital mental health services providers seeking accreditation to the NSQDMH Standards must go through a rigorous assessment process. They are required to demonstrate evidence to an independent accrediting agency on how they are meeting the actions required.
Accreditation to the NSQDMH Standards means that a digital mental health service has addressed:
- The Clinical and Technical Governance Standard, which describes the clinical and technical governance, safety and quality systems, workforce qualifications and skills, and the safe environment (including privacy, transparency, cybersecurity and stability of digital systems) that are required to maintain and improve the reliability, safety and quality of digital mental health care, and improve health outcomes for service users.
- The Partnering with Consumers Standard, which describes the systems and strategies to create a person-centred digital mental health system in which service users, and where relevant their support people, receive:
- included in shared or supported decision-making
- partners in their own care
- involved in the development and design of quality digital mental health care.
- The Model of Care Standard, which describes the processes for establishing and delivering the model of care, minimising harm, communicating for safety, and recognising and responding to acute deterioration in mental state.
