Resources and advisories for the Primary and Community Healthcare Standards

The Commission has developed resources and advisories to assist healthcare services implement the Primary and Community Healthcare Standards.

New Advisory released

Advisory PCHS25/01: Advice on not applicable actions for private dental practices is now available.

This advisory clarifies the not applicable actions for private dental practices implementing the National Safety and Quality Primary and Community Healthcare Standards.

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Resources and advisories

Fact sheets

Introduction to the National Safety and Quality Primary and Community Healthcare Standards

2021

Fact sheet or brochure

The fact sheet aims to provide consumers with a brief introduction to the National Safety and Quality Primary and Community Healthcare Standards.

Implementing the National Safety and Quality Primary and Community Healthcare Standards

2021

Fact sheet or brochure

The fact sheet aims to provide health service organisations with guidance on implementing the National Safety and Quality Primary and Community Health Care Standards.

Front page of the fact sheet accreditation to the PCH Standards

Accreditation to the National Safety and Quality Primary and Community Healthcare Standards

2022

Fact sheet or brochure

To be awarded accreditation to the Standards, your healthcare services will need to implement the Standards and undertake an assessment process, conducted by an independent accrediting agency approved by the Commission.

First page of the fact sheet transitioning from the NSQHS Standards to the NSQPCH Standards

Transitioning from the National Safety and Quality Health Service Standards to the National Safety and Quality Primary and Community Healthcare Standards

2022

Fact sheet or brochure

Primary and community healthcare services currently accredited to the NSQHS Standards may consider the Primary and Community Healthcare Standards are more appropriate to their service model.

Fact Sheet on conducting virtual assessments for Primary and Community Healthcare Standards

Conducting virtual assessments to the National Safety and Quality Primary and Community Healthcare Standards

2023

Fact sheet or brochure

Using PICM for quality improvement and assessment preparation

2025

Fact sheet or brochure

Advisories

Advisory PCHS25/01: Advice on not applicable actions for private dental practices	This advisory clarifies the not applicable actions for private dental practices implementing the National Safety and Quality Primary and Community Healthcare Standards.
Advisory PCHS24/01: National Safety and Quality Primary and Community Healthcare Standards requirements for reprocessing of reusable medical devices in practices	This advisory describes the minimum requirements for primary and community healthcare services to comply with Action 3.13 of the National Safety and Quality Primary and Community Healthcare Standards.
Transitioning from AS/NZS 4815:2006 to AS 5369:2023	To support transition arrangements, the Commission has developed a resource to assist in conducting a gap analysis to identify key changes and updated requirements between AS/NZS 4815:2006 and AS 5369:2023.

Guides

The Commission has developed the National Safety and Quality Primary and Community Healthcare Standards Guide for Healthcare Services (the Guide) to provide support for healthcare services implementing the Primary and Community Healthcare Standards. The Guide includes practical guidance and examples of evidence that can be used to implement the actions in a way that is appropriate to the healthcare service.

The title page for the Guide for Healthcare Services implementing the National Safety and Quality Primary and Community Healthcare Standards

National Safety and Quality Primary and Community Healthcare Standards Guide for Healthcare Services

2024

Guide, user guide or guidelines

Monitoring tool

This tool has been developed to specifically support services intending to transition from implementation of the National Safety and Quality Health Service (NSQHS) Standards 2nd edition to implementation of the Primary and Community Healthcare Standards. It should be used together with the relevant NSQHS Standards guide and the Accreditation Workbook, available on the Commission’s website.

Primary and Community Health Care Standards Monitoring Tool

2022

Audit, monitoring or reporting tool

Mapping resources

These documents map the Primary and Community Healthcare Standards to other National Safety and Quality Standards to assist healthcare services who are already accredited to implement the relevant actions.

Map of National Safety and Quality Health Service Standards (second edition)

This document maps the National Safety and Quality Health Service (NSQHS) Standards with the National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards). The purpose of the document is to assist healthcare services who are already assessed to the NSQHS Standards to implement the Primary and Community Healthcare Standards.

An image of a fact sheet mapping the NSQHS Standards to the Primary and Community Healthcare Standards

Map of the National Safety and Quality Primary and Community Healthcare Standards with matching National Safety and Quality Health Service Standards (second edition) actions

2024

Fact sheet or brochure

Map of National Safety and Quality Health Service Standards (first edition)

This document maps the National Safety and Quality Health Service (NSQHS) Standards first edition with the National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards). The purpose of the document is to assist healthcare services who are already assessed to the NSQHS Standards first edition to implement the Primary and Community Healthcare Standards.

An image of a resource mapping the Primary and Community Healthcare Standards to the NSQHS Standards (first edition)

Map of National Safety and Quality Health Service Standards (first edition) to the National Safety and Quality Primary and Community Healthcare Standards

2024

Fact sheet or brochure

Contact us

For questions and feedback on the Primary and Community Healthcare Standards please contact the Safety and Quality Advice Centre via AdviceCentre@safetyandquality.gov.au or 1800 304 056.

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