Background - Development of the primary and community healthcare standards

The Primary and Community Healthcare Standards have been developed to support safety and quality improvements in the primary and community healthcare sector. They have been developed through extensive consultation with consumers, healthcare providers and services, professional and peak bodies, Primary Health Networks and other representatives of the sector. Results of consultations are summarised below.

Public consultation between October 2020 and January 2021

Extensive feedback on the draft Primary and Community Healthcare Standards was received during the public consultation process and incorporated into the final draft.

Expert input throughout 2020

Development of the Primary and Community Healthcare Standards was informed by the Commission’s expert groups and standing committees, including from the industry-based Advisory Committee, the Aboriginal and Torres Strait Islander Health Advisory Group and the Primary Care Committee, a sub-committee of the Commission’s Board.

Public consultation in 2019

The Commission conducted Nation-wide consultations in all states and territories across metropolitan, regional, rural and remote areas to identify the safety and quality issues faced in primary healthcare settings. Over 300 primary healthcare providers and consumers provided feedback, which informed that consultation draft of the Primary and Community Healthcare Standards.

Public consultation in 2017

The Commission consulted with the sector to better understand how it could support and improve safety and quality in the sector

Literature review in 2015

Commissioned to better understand the issues that affect patient safety in primary health care settings

2015
Publication, report or update

Contact us

For questions and feedback on the Primary and Community Healthcare Standards please contact the Safety and Quality Advice Centre via AdviceCentre@safetyandquality.gov.au or 1800 304 056.

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