Background - Development of the primary and community healthcare standards
The Primary and Community Healthcare Standards have been developed to support safety and quality improvements in the primary and community healthcare sector. They have been developed through extensive consultation with consumers, healthcare providers and services, professional and peak bodies, Primary Health Networks and other representatives of the sector. Results of consultations are summarised below.
Public consultation between October 2020 and January 2021
Extensive feedback on the draft Primary and Community Healthcare Standards was received during the public consultation process and incorporated into the final draft.
Expert input throughout 2020
Development of the Primary and Community Healthcare Standards was informed by the Commission’s expert groups and standing committees, including from the industry-based Advisory Committee, the Aboriginal and Torres Strait Islander Health Advisory Group and the Primary Care Committee, a sub-committee of the Commission’s Board.
Public consultation in 2019
The Commission conducted Nation-wide consultations in all states and territories across metropolitan, regional, rural and remote areas to identify the safety and quality issues faced in primary healthcare settings. Over 300 primary healthcare providers and consumers provided feedback, which informed that consultation draft of the Primary and Community Healthcare Standards.
Public consultation in 2017
The Commission consulted with the sector to better understand how it could support and improve safety and quality in the sector
Literature review in 2015
Commissioned to better understand the issues that affect patient safety in primary health care settings
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