Transition to using the 2020 indicators
From 1 January 2022, all of the 2014 Antimicrobial Stewardship Clinical Care Standard indicators have been retired, and the 2020 indicator set should be used.
Measuring and monitoring patient experience
Systematic, routine monitoring of patients’ experiences of, and outcomes from, health care is an important way to ensure that the patient’s perspective drives service improvements and patient-centred care. This is the case in all health services, including those that prescribe, dispense or administer antimicrobials.
Patient experience measures
While there are no indicators in this standard specific to patient experience measurement, the Commission strongly encourages health service organisations to adopt the Australian Hospital Patient Experience Question Set (AHPEQS). The AHPEQS is a short 12 question generic patient experience survey which has been tested and found reliable and valid for both day-only and admitted hospital patients across a wide variety of clinical settings.
The AHPEQS question set is available for both private and public sector health services, and has been translated into 20 languages. It can be downloaded from this website.
Patient-reported outcome measures
In Australia, patient-reported outcome measures (PROMs) are an emerging method of assessing the quality of health care. The Commission is leading a national work program to support the consistent and routine use of PROMs to drive quality improvement.