National Safety and Quality Mental Health Standards for Community Managed Organisations

About the Standards

The three NSQMH Standards for CMOs are Practice Governance Standard, Partnering with Consumers, Families and Carers Standard and Model of Care Standard. There are a total of 82 actions across these three standards which describe the level of care and safeguards that a CMO service should provide. 

The NSQMH Standards for CMOs are voluntary. However, funders may require contracted services to be accredited as part of their processes of assurance that services are safe. The Commission will develop further guidance for service providers and consumers to support the implementation of the NSQMH Standards for CMOs.  

Download the NSQMH Standards for CMOs

National Safety and Quality Mental Health Standards for Community Managed Organisations (2022)

2022

Publication, report or update

The Commission has developed the National Safety and Quality Mental Health (NSQMH) Standards for Community Managed Organisations (CMOs) in consultation with consumers, families and carers, community managed organisations, peak bodies, healthcare providers, professional bodies, Primary Health Networks, funders and other representatives of the sector.

The NSQMH Standards for CMOs were released on 23 November 2022.

National launch and live webcast

The NSQMH Standards for CMOs were released by the Commission on 23 November 2022. 

Hear from expert speakers:

• David McGrath – Executive Lead, Mental Health Standards, Australian Commission on Safety and Quality in Health Care
• Carmel Tebbutt – Chief Executive Officer, Mental Health Coordinating Council, NSW

Background

The Commission partnered with community managed organisations, peak bodies, consumers, carers, healthcare providers, professional bodies, Primary Health Networks, and other representatives of the sector to develop the NSQMH Standards for CMOs. 

The primary aims of the NSQMH Standards for CMOs are to continuously improve the quality of mental health service provision and to protect service users from harm.

The standards will provide a quality assurance mechanism that tests whether relevant systems are in place to ensure that expected standards of safety and quality are met.

Feedback

For questions and feedback on the NSQMH Standards for CMOs and the next phase of the project, please contact the project team at mentalhealth@safetyandquality.gov.au