A member of your healthcare team will provide you with information and education about the diagnosis of sepsis and the type of treatment you or your family member is receiving. The information should be given to you in a way that you understand, especially if there are decisions to be made about your treatment.
The information you need will change over time and as you see different types of clinicians. It is important to ask questions and let the clinician know if you have any concerns about your treatment, including about any changes that have been made. Healthcare services must have systems in place so that you can immediately seek help from someone else, if you feel your concerns are not being addressed or taken seriously. Tell the staff that you want to escalate care and ask what systems are in place for you or your carer to raise your concerns.
It is important to understand the signs and symptoms of your condition getting worse.
Sepsis can affect multiple systems in your body, and effects can be different for everyone. You should be given information about what to do if you are concerned about your condition worsening and who to contact.
When you leave hospital, information about how to manage your condition and what to expect should also be provided to you.