Outlines the information for organisations seeking approval as an accrediting agency under the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme
Specific requirements for newly established health service organisations being assessed to the National Safety and Quality Health Service (NSQHS) Standards
The awarding of exemplar practice is used to highlight examples of safe and good-quality practice in health services who are implementing the NSQHS Standards (second edition), to facilitate the sharing of information between organisations.
Awarding accreditation to a health service organisation provides assurance to the community that the organisation meets expected patient safety and quality standards.
Approved accrediting agencies assess health service organisations to the National Safety and Quality Health Service (NSQHS) Standards and Trauma Recovery Programme (TRP) Standards.
All hospitals, day procedure services and the majority of public community and dental services across Australia need to implement the National Safety and Quality Health Service (NSQHS) Standards. Assessment to the second edition commenced in January 2019.
From January 2019, the Australian Commission on Safety and Quality in Health Care (the Commission) has agreed to the continued application of the first edition of the National Safety and Quality Health Service (NSQHS) Standards for private dental practices until the national primary care health service standards become available.
This course aims to provide an overview of the second edition of the National Safety and Quality Health Service (NSQHS) Standards for assessors and the workforce from health service organisations. It is self-paced and includes learning material such as case studies, videos and tips for implementing the NSQHS Standards.
Future update and consultations will be added to this section. If you require assistance locating resources, please contact the NSQHS Standards Advice Centre.
The primary aims of the National Safety and Quality Health Service (NSQHS) Standards are to protect the public from harm and to improve the quality of health service provision. When used in assessment they provide a quality assurance mechanism that tests whether relevant systems are in place to ensure that expected standards of safety and quality are met.
Health service organisations may brand locally developed resources with the NSQHS Standards logo and icons.
The Commission has developed a series of fact sheets for consumers and carers about the NSQHS Standards (second edition) and the accreditation process.
The National Model Clinical Governance Framework provides a consistent national framework for clinical governance that is based on the National Safety and Quality Health Service Standards.
The Australian Commission on Safety and Quality in Health Care (the Commission) has developed resources to assist health service organisations align their patient safety and quality improvement programs using the framework of the National Safety and Quality Health Service (NSQHS) Standards.
The National Safety and Quality Health Service (NSQHS) Standards provide a nationally consistent statement of the level of care consumers can expect from health service organisations.
These print ready files are intended for use by a commercial printer.
The Advice Centre provides support for health service organisations, surveyors and accrediting agencies on NSQHS Standards implementation.
The AHSSQA Scheme provides for the national coordination of accreditation processes.
If unsure of your health service organisation's accreditation requirements, contact your state and territory health department that regulates accreditation.
There are four major steps when preparing for an assessment: get to know the NSQHS Standards, allocate resources and coordinate implementation, select an accrediting agency, and conduct a self-assessment and gather evidence.