This fact sheet provides practical information about how to use the Australian Charter of Healthcare Rights in your health service.

The Northern Sydney Local Health District (NSLHD) Consumer and Patient experience Unit have partnered with the NSLHD Aboriginal and Torres Strait Islander Health Service to create a unique and culturally appropriate and tailored version of the Australian Charter of Health Care Rights (the Charter).

The user guide supports implementation of the National Safety and Quality Health Service (NSQHS) Standards.

The patient information brochure provides useful information for patients and carers. It defines what sepsis is, the causes and prevention of sepsis, and how it is treated. The brochure also outlines the groups at higher risk of developing sepsis.

Healthcare professionals and health service organisations are encouraged to download and display the sepsis information posters. These posters aim to raise awareness around sepsis and its early symptoms.

A poster for for Aboriginal and Torres Strait Islander peoples about the signs and symptoms of sepsis.

On 21 March 2022, the Australian Commission on Safety and Quality in Health Care, the Aged Care Quality and Safety Commission and the NDIS Quality and Safeguards Commission have launched the Joint Statement on the important issue of inappropriate use of psychotropic medicines with people with disability and older people as a form of restrictive practice, and committed to collaborative action to reduce it.

This report describes the lived experience of people who have experienced sepsis and health system improvements to better support post-sepsis care.

A quick-reference guide for consumers to understanding your healthcare rights. This flyer can be printed and folded down to a brochure.

A quick-reference guide for health service organisations about the rights in the Australian Charter of Healthcare Rights. This flyer can be printed and folded down to a brochure.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that St Vincent’s Private Hospitals, Brisbane and Northside, use to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that the South Western Sydney Local Health District uses to partner with consumers.

This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that Riverland General Hospital and Riverland Mallee Coorong Local Health Network uses to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that the Royal Prince Alfred Hospital and Sydney Local Health District uses to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that Western Health uses to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that John Fawkner Private Hospital uses to partner with consumers.