National Safety and Quality Primary Health Care (NSQPHC) Standards

The Australian Commission on Safety and Quality in Health Care (the Commission) is developing the National Safety and Quality Primary Health Care (NSQPHC) Standards for primary healthcare providers.

To stay updated, please subscribe to our Primary Care Newsletter.

Consultation process

The Australian Commission on Safety and Quality in Health Care (the Commission) has finalised the first round of consultation on the development of National Safety and Quality Primary Health Care (NSQPHC) Standards for primary healthcare providers.

This consultation process closed on 31 July 2019. Consultations were held throughout Australia from May to July 2019, and involved 20 face-to-face workshops, three online workshops and an online survey for services and consumers. Workshops were conducted in Adelaide, Alice Springs, Brisbane, Broken Hill, Canberra, Darwin, Hobart, Launceston Melbourne, Perth and Sydney. The Commission heard from over 211 primary health care providers and 105 consumers.

The Commission is developing draft NSQPHC Standards which will be released for further consultation in 2020. Please subscribe to the Commission's Primary Care newsletter to stay updated.

Overview

Understanding risks to patient safety in primary health care

A significant proportion of health care is provided by primary care services but little is known about the frequency, causes and consequences of errors and adverse events in this sector. There is also limited evidence on effective patient safety initiatives in this sector. Risks to patient safety can occur in both acute and primary care settings, including large tertiary hospitals, small rural services and general practices.

Since 2009 the Commission has been working to better understand the issues that affect patient safety in primary care settings. Outcomes of this work include literature reviews, a discussion paper and a consultation report.

In 2017, the Commission undertook a preliminary consultation process to better understand how the Commission could support and improve safety and quality in the primary healthcare sector. For further details on the consultation process and findings, refer to the 2017 consultation paper and report released in July 2018.

Analysis of the feedback received through this consultation process identified that a majority of respondents were supportive of the Commission developing the National Safety and Quality Primary Health Care Standards. The development of these Standards is now underway see consultation process for further information. 

Contact us

For enquiries, please contact the NSQHS Advice Centre on 1800 304 056 or email at accreditation@safetyandquality.gov.au.

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