Action 3.13 states
The health service organisation has processes to maintain a clean, safe and hygienic environment – in line with the current edition of the Australian Guidelines for the Prevention and Control of infection in Healthcare and jurisdictional requirements – to:
- Respond to environmental risks, including novel infections
- Require cleaning and disinfection using products listed on the Australian Register of Therapeutic Goods, consistent with manufacturers’ instructions for use and recommended frequencies
- Provide access to training on cleaning processes for routine and outbreak situations, and novel infections
- Audit the effectiveness of cleaning practice and compliance with its environmental cleaning policy
- Use the results of audits to improve environmental cleaning processes and compliance with policy
Health service organisations identify and respond to environmental and infection risks by providing a clean environment for patients and the workforce.
- Does the organisation have an environmental cleaning policy that includes the need to audit compliance?
- What processes are used to maintain a clean and hygienic environment in line with the current edition of the Australian Guidelines for the Prevention and Control of Infection in Healthcare and with state or territory requirements?
- How does the organisation ensure the workforce is trained on cleaning processes for routine and outbreak situations, and novel infections?
- Does the organisation use the audit results to improve environmental cleaning processes?
Examples of evidence
- Policies, procedures and/or protocols for environmental cleaning consistent with the Australian Guidelines for the Prevention and Control of Infections in Health Care and relevant state and territory requirements
- Public health response, pandemic and/or outbreak management plan that incorporates environmental cleaning
- Relevant documentation from committees and other meetings where environmental cleaning policies and procedures are reviewed and discussed
- Contracts with external cleaning providers that outline the health service organisation's policies and procedures
- List(s) of Therapeutic Goods Administration approved cleaning and disinfection products permitted for use in the health service organisation
- Material safety data sheets or chemical register of approved cleaning resources
- Manufacturer's instructions for use of cleaning resources
- Organisational cleaning checklists, schedules and cleaning methodologies
- Environmental risk assessment that includes actions to address identified risks
- Audit results of cleaning programs and their effectiveness
- Improvement or action plans informed by environmental cleaning audits results
- Training programs for the workforce including contractors on environmental cleaning
- Use of the organisation’s incident management and investigation system and risk management system to identify and improve environmental cleaning
- Processes to review and evaluate the effectiveness of the cleaning program such as regular observation and audits of cleaning practices
- Feedback from consumers and the workforce on environmental cleaning
- Results from consumer surveys or complaints and action taken to address gaps.