Safety and Quality Advice Centre

The Advice Centre provides support for health service organisations, assessors and accrediting agencies on NSQHS Standards implementation and the National General Practice Accreditation (NGPA) Scheme.

For enquiries and information on implementing the NSQHS Standards, the Australian Health Service Safety and Quality Accreditation Scheme and the National General Practice Accreditation Scheme, contact the Commission's Safety and Quality Advice Centre. 


At the current time, you will be unable to leave a message on the Advice Centre phone. We are asking that everyone emails their enquiries to the Advice Centre. We are able to provide a call back service and will respond within 3 business days. Please indicate in your email if the matter is urgent and provide a contact number and area code.

By contacting the Safety and Quality Advice Centre, you agree to the Commission's privacy statement below:

Privacy statement

The Australian Commission on Safety and Quality in Health Care has collected the personal information you provided in your contact with the Advice Centre to enable us to process your enquiry and to collect information on the types of enquiries received by the Advice Centre. You may also be contacted to assist in the ongoing improvement of the NSQHS Standards and the Accreditation Scheme. If you do not wish to provide your personal information or be contacted by the Commission please inform that staff member attending to your enquiry. Your personal information will not be used for any other purpose. It will not usually be disclosed to anyone else unless this is necessary to complete your enquiry or to comply with legislation. For more information about our privacy practices, including how to access or correct your personal information or make a complaint see our Privacy Policy or contact us at Australian Commission on Safety and Quality in Health Care, PO Box 5480, Sydney NSW 2001.