NSQHS Standards Advice Centre

The Advice Centre provides support for health service organisations, surveyors and accrediting agencies on NSQHS Standards implementation.

For enquiries and information on implementing the NSQHS Standards (second edition) and accreditation, contact the Commission's NSQHS Standards Advice Centre. Refer to our Privacy statement.

Phone: 1800 304 056

Email:  accreditation@safetyandquality.gov.au

The NSQHS Standards Advice Centre is available from Monday to Friday, from 9:00am to 4:00pm (AEST/AEDT).

Please note the NSQHS Standards Advice Centre will be closed from noon (AEDT) 24 December 2019 and will reopen 6 January 2020.

Privacy statement

The Australian Commission on Safety and Quality in Health Care has collected the personal information you provided in your contact with the Advice Centre to enable us to process your enquiry and to collect information on the types of enquiries received by the Advice Centre. You may also be contacted to assist in the ongoing improvement of the NSQHS Standards and the Accreditation Scheme. If you do not wish to provide your personal information or be contacted by the Commission please inform that staff member attending to your enquiry. Your personal information will not be used for any other purpose. It will not usually be disclosed to anyone else unless this is necessary to complete your enquiry or to comply with legislation. For more information about our privacy practices, including how to access or correct your personal information or make a complaint see our Privacy Policy or contact us at Australian Commission on Safety and Quality in Health Care, PO Box 5480, Sydney NSW 2001.