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Patient safety as part of person-centred care

The principles of person-centred care can help to support patient safety. The communication, culture and systems within healthcare organisations all play a role in fostering patient safety.

Communication and organisational culture

Effective communication between healthcare staff and patients and between staff members can support safe, person-centred care.

Communicating for safety resource portal

A Commission portal to resources supporting the implementation of the Communicating for Safety Standard

Patient safety culture

Information and a toolkit to assess your organisations’ patient safety culture

Safety fundamentals for person-centred communication

Resources from the NSW Clinical Excellence Commission on supporting patient safety through person-centred communication


Various systems and processes within healthcare organisations are key areas for patient safety.

Shared transfer of care

Primary Health Tasmania’s Shared Transfer of Care program sets the standard for transfers of care by promoting a shared approach between organisations, service providers, communities and consumers

Patient safety leadership walkrounds

A tool for effective clinical rounds developed by the US Institute for Healthcare Improvement

Safety in e-health

Commission work on e-health safety

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