Partnering with Consumers Case Study: South Western Sydney Local Health District
This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that the South Western Sydney Local Health District uses to partner with consumers.
The South Western Sydney LHD is one of the largest LHDs in New South Wales, and about 30% of its consumers speak a language other than English. The district-wide Consumer and Community Participation (CCP) framework – currently in its sixth version – strengthens and encourages the LHD’s approach to partnering with consumers. The LHD supports consumer representatives to ensure they are confident and empowered to engage effectively. A Consumer and Community Participation Unit has guided respectful and meaningful consumer governance and partnership since 2002.
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Partnering with Consumers Case Study: South Western Sydney Local Health District
- Publication Year:
- 2021
- Resource Type:
- Case study
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