Register now to learn about an innovative redesign project focused on improving user-friendliness and equity of access to the complaints and compliments system. This webinar will also explore the importance of integrating consumer partnerships in clinical governance to support meaningful partnerships as the central principle of a health service.
There will also be an opportunity to engage in a live Q&A session.
Webinar: Better Together: Transforming healthcare complaints
Date: Wednesday, 2 April
Time: 11:00 am – 12:00 pm AEDT
Panellists:
- Nicola Rogers | Principal Consumer Liaison Advisor (Advanced Clinical Lead) | Metro South Health
- Jodie Nixon | Consumer Partnership Manager | Metro South Health
- Warren J Stubbs | Consumer Partner | Metro South Health
- Anna Voloschenko | Consumer Partner | Metro South Health
- Anna Flynn | Program Director, Partnering with Consumers | ACSQHC
More information
Visit safetyandquality.gov.au/pcc or email partneringwithconsumers@safetyandquality.gov.au