This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for. This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health...

The purpose of this fact sheet is to identify the clinical governance roles and responsibilities of managers and clinician managers.

This issue includes items on new resources to guide post-sepsis care and survivor support, open disclosure, shared decision making, peripheral intravenous catheters, and more. Along with the latest from Healthcare Papers,  BMJ Quality & Safety, International Journal for Quality in Health Care and Health Expectations. Also included...