These two infographics illustrate the importance of health literacy and how it shapes people’s health and the safety and quality of health care. 

There is a lot of health information online and it is not always easy to know what information is reliable, or who you can trust. These tips will help you.

This decision aid can be used with your doctor to help you decide whether to use antibiotics when your child has a middle ear infection.

A quick-reference guide for consumers to understanding your healthcare rights. This flyer can be printed and folded down to a brochure.

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for. This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health...

This Guide has been developed by consumers for consumers. It explains how to build and strengthen consumer partnerships at all levels of the health system.

The Northern Sydney Local Health District (NSLHD) Consumer and Patient experience Unit have partnered with the NSLHD Aboriginal and Torres Strait Islander Health Service to create a unique and culturally appropriate and tailored version of the Australian Charter of Health Care Rights (the Charter).

This PowerPoint presentation is designed to assist consumers deliver the educational session for Partnering with Consumers: A guide for consumers, and can be used in partnership with staff from the local health service organisation.

This is an easy read document about the standard. The standard is to help everyone know how and when to use psychotropic medicines.

This decision aid can be used with your doctor to help you decide whether to use antibiotics when you or your child has sinusitis (acute rhinosinusitis).