This issue includes items on the new Australian Safety and Quality Medical Imaging Accreditation Scheme, digital health literacy, performance, mental health, gaming and e-sports, health technology assessment, older patients, transitions of care, rheumatoid arthritis, and more. Along with the latest from BMJ Quality & Safety, Australian...

Service providers implementing the National Safety and Quality Digital Mental Health Standards are required to have a clearly described model of care that outlines the way a digital mental health service is to be delivered. This fact sheet describes the key elements to include in a model of care.

A practical resource to help digital mental health services implement the National Safety and Quality Digital Mental Health Standards.

This resource was updated in August 2025. Prior versions of this document are no longer in effect. This resource provides a guide to the process involved for assessments to the National Safety and Quality Digital Mental Health Standards.

This fact sheet explains how PICMoRS can be applied to the National Safety and Quality Digital Mental Health (NSQDMH) Standards to help assessors conduct a thorough evaluation of the safety and quality systems and clinical governance operations of a health service organisation.

This fact sheet outlines the processes involved and best practice for service providers and accrediting agencies participating in virtual assessments.

This guide provides practical guidance on how to implement the NSQDMH Standards actions relating to safeguarding privacy including developing a privacy policy, undertaking a privacy impact assessment and managing data. 

This guide explains how digital mental health service providers should implement a charter of service users rights.

This guide explains how digital mental health service providers should prepare for and manage clinical and technical incidents and use an open disclosure process to communicate with service users about unexpected poor health outcomes or harm.

This guide provides practical strategies to help digital mental health service providers effectively partner with service users in the governance, planning, design, measurement and evaluation of the service.