This issue includes items on mental health, stroke, governance, communication, nursing, and more. Also covered are the latest from BMJ Quality & Safety, Australian Journal of Primary Health, Health Affairs, Health Policy, International Journal for Quality in Health Care and the UK’s NICE and the USA’s AHRQ.

This guide explains how digital mental health service providers should prepare for and manage clinical and technical incidents and use an open disclosure process to communicate with service users about unexpected poor health outcomes or harm.