Priorities for high-quality digitally enabled care
Digitally enabled care is the appropriate application and integration of digital health tools and technologies in clinical settings to deliver, coordinate or enhance patient care.
Our priorities
We set and steward nationally consistent expectations for digital health to support high-quality care.
Our four priorities help to ensure digital health enables better care that is safe, integrated and trusted.
Embed digitally enabled care in clinical governance
RISK
Digitally enabled care is treated as an IT initiative, outside of clinical governance.
FOCUS
Promote the principles in the National Model for Clinical Governance across digitally enabled care.
OUTCOME
Robust clinical governance underpins digitally enabled care, and digital health tools and technologies.
HOW WE DELIVER CHANGE
Clinical Governance
Strengthen virtual care quality
RISK
Virtual care lacks nationally consistent expectations that drive high-quality care.
FOCUS
Set and steward expectations for virtual care across national standards.
OUTCOME
National leadership of continuous improvement in virtual care quality.
HOW WE DELIVER CHANGE
Standards and accreditation
Advance connected care through standardised data
RISK
Unstructured, siloed data widens communication gaps, which fragments care and risks patient harm.
FOCUS
Work with partners so data is easily created, collected and used to drive action across the care continuum.
OUTCOME
High-quality standardised data enhances coordinated decision making and continuity of patient care.
HOW WE DELIVER CHANGE
Partnerships and collaboration
Lead system-wide quality improvement in digitally enabled care
RISK
Rapid digital innovation outpaces credible guidance and creates risks.
FOCUS
Provide proactive national guidance to support consistent practice.
OUTCOME
The Commission leads quality improvement in digitally enabled care.
HOW WE DELIVER CHANGE
National guidance
Foundational principles
These principles underpin all four priorities and guide how we work.
Build capability
Supporting sectors, services and communities, including rural and remote regions, to build enduring digital capability that strengthens the quality of care.
Support equity and access
Enabling equity and access through culturally safe design for First Nations people, and supports for diverse communities.
Strengthen trust
Strengthening clinician and consumer trust in digitally enabled care through governance, evidence, and shared design.