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Hand hygiene enquiries

Enquiries to the Hand Hygiene Help Desk. 

  • Email support Monday to Friday from 10am-5pm (AEDT).
  • Help Desk (02) 9126 3511 on Tuesday, Wednesday, and Thursday from 10am-1pm (AEDT).
     

National standards enquiries

Enquiries to the Safety and Quality Advice Centre.
 

Website feedback

To report an issue with information or functionality on the website, contact our web team.
 

Media enquiries

Direct all media enquiries to our media team.
 

Make a complaint

If you have a complaint about your health care provider please go to the relevant authority in your state.

For complaints about the Australian Commission on Safety and Quality in Health Care, please complete this form and we will respond to your issues as soon as possible.

General enquiries

Phone

(Australia) (02) 9126 3600
(International) +61 2 9126 3600

Email

mail@safetyandquality.gov.au

Street/delivery address

Australian Commission on Safety and Quality in Health Care
Level 5, 255 Elizabeth Street
Sydney NSW 2000

Postal address

Australian Commission on Safety and Quality in Health Care
GPO Box 5480
Sydney NSW 2001

Last updated: 29 April 2026