NSQHS Standards (third edition) Consultation
Public consultation now open
We are seeking feedback on the initial draft of the NSQHS Standards (third edition), including whether they:
- reflect key safety and quality priorities
- clearly describe expectations for health service organisations
- support the delivery of high-quality care
- reduce compliance burden while maintaining safety and quality
- are clear, easy to understand and free from unnecessary duplication
We encourage you to review the draft Standards before providing feedback, so your comments can help identify what is working well and where improvements may be needed.
You can download The Rationale for Change to find out more about why we are changing the structure and emphasis of the NSQHS Standards.
The consultation is open until Friday 25 September 2026.
Have your say
This consultation is more than a feedback process. Whether you work at the frontline, lead a service, deliver policy, or are a consumer, this is your opportunity to shape the national framework that supports safety and quality in Australian health services.
The Consultation Overview outlines the different ways that you can provide feedback.
First Nations peoples
The Commission welcomes feedback from Aboriginal and Torres Strait Islander voices, so the Standards are fit for purpose.
To participate, First Nations peoples can make a written submission, complete the consumer survey or contact the Safety and Quality Advice Centre to provide verbal feedback.
To assist with providing feedback on the Standards, the Commission has prepared a Requirements Summary that collates the requirements directly related to First Nations peoples.
In parallel with the drafting of the NSQHS Standards, the Commission is coordinating a First Nations-led project to analyse evidence on standards for cultural safety to inform recommendations regarding national standards for cultural safety for hospitals. Learn more on the First Nations health page.
Consumers
The Commission welcomes feedback from consumers to ensure the Standards focus on patient experience and outcomes.
To participate, consumers can make a written submission, complete the consumer survey or contact the Safety and Quality Advice Centre to provide verbal feedback.
To assist with providing feedback on the Standards, the Commission has prepared a Requirements Summary that collates the requirements directly related to patients and consumers.
Consumer survey
For more information contact our Safety and Quality Advice Centre.
Clinical research professionals
To participate, clinical research professionals can make a written submission, complete the health professionals survey or participate in a clinical research briefing session. To find out more about the sessions go to the National Clinical Trials Governance Framework page.
Health professionals
To participate, health professionals can make a written submission, complete the health professionals survey or participate in a jurisdictional or national forum.
Health professionals who attend a forum can request a Certificate of Attendance. If you wish to claim Continuing Professional Development hours or points, please confirm eligibility with your relevant board, college or association.
Health organisations
To participate, the Commission would appreciate stakeholder organisations, local health districts, networks, and hospitals to provide a written submission. If that is not possible, we encourage you to complete the health professionals survey.
Health professionals survey
Take the health professionals survey
For more information contact our Safety and Quality Advice Centre.
Forums
The Commission is conducting jurisdictional forums, and national forums for select health professionals.
To assist with providing feedback at the forum, the Commission has prepared a Forum Information Sheet that contains the consultation questions.
We encourage you to review the Standards and Forum Information Sheet before attending the forum.
Jurisdictional forums
| Date | Time | Registration link |
|---|---|---|
| Monday 3 August | 12:30pm - 2pm (AEST) | Register here |
| Tuesday 8 September | 12:30pm - 2pm (AEST) | Register here |
| Date | Time | Registration link |
|---|---|---|
| Wednesday 5 August | 12:30pm - 2pm (AEST) | Register here |
| Date | Time | Registration link |
|---|---|---|
| Tuesday 4 August | 12:30pm - 2pm (AEST) | Register here |
| Wednesday 9 September | 12:30pm - 2pm (AEST) | Register here |
| Date | Time | Registration link |
|---|---|---|
| Thursday 13 August | 12:30pm - 2pm (AWST) | Register here |
| Date | Time | Registration link |
|---|---|---|
| Monday 17 August | 1pm - 2:30pm (ACST) | Register here |
| Date | Time | Registration link |
|---|---|---|
| Tuesday 18 August | 12:30pm - 2pm (AEST) | Register here |
| Thursday 10 September | 12:30pm - 2pm (AEST) | Register here |
| Date | Time | Registration link |
|---|---|---|
| Thursday 27 August | 12:30pm - 2pm (AEST) | Register here |
| Date | Time | Registration link |
|---|---|---|
| Monday 7 September | 12pm - 1:30pm (ACST) | Register here |
National forums
| Audience | Date | Time | Registration link |
|---|---|---|---|
| Regional health professionals (ACT, NSW, QLD, VIC) | Tuesday 11 August | 12:30pm - 2pm (AEST) | Register here |
| Regional health professionals (NT, SA, TAS, WA) | Wednesday 12 August | 12:30pm - 2pm (AEST) | Register here |
| Day hospitals | Monday 17 August | 10:30am - 12pm (AEST) | Register here |
| Ambulance services | Thursday 20 August | 9am - 10:30am (AEST) | Register here |
| First Nations health professionals | Friday 21 August | 10am - 11:30am (AEST) | Register here |
| First Nations health professionals | Tuesday 25 August | 12:30pm - 2pm (AEST) | Register here |
| Private hospitals | Monday 31 August | 3pm - 4:30pm (AEST) | Register here |
| Hospital management | Wednesday 2 September | 1pm - 2:30pm (AEST) | Register here |
| First Nations health professionals | Tuesday 8 September | 3:30pm - 5pm (AEST) | Register here |
Next steps
Your feedback will help refine the Standards, ensuring they respond to emerging challenges and innovations and can be effectively integrated into everyday practice.
Consultation feedback will inform the next draft of the Standards, which will be piloted by health services in 2027, ahead of final release in 2028 and assessment commencing in 2030.
More information
For more information, contact our Safety and Quality Advice Centre via email or by calling 1800 304 056.
- Initial draft of the NSQHS Standards (third edition)
- The Rationale for Change
- Consultation Overview
- Aboriginal and Torres Strait Requirements Summary
- Patient and Consumer Requirements Summary
- Consumer Submissions Fact Sheet
- Health Sector Written Submissions Fact Sheet
- Health Professionals Forum Information Sheet