PaRIS

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Patient-Reported Indicator Survey (PaRIS)

The Patient-Reported Indicator Survey or PaRIS Health Survey is an OECD-led initiative to strengthen the measurement of outcomes and experiences of healthcare services in primary care for people living with chronic conditions.

The Commission, on behalf of the Department of Health and Aged Care, is the National Project Manager for implementing the PaRIS Health Survey in Australia. The survey is being held from July to 31 October 2023.

Take part in PaRIS

The PaRIS Health Survey is open to all general practices and Aboriginal Community Controlled Health Organisations that:

are accredited against the RACGP Standards and

have an electronic health records system.

The first 100 GP practices to fully take part in the survey will receive a $500 voucher.

If you are a GP, practice nurse or practice manager, we encourage you to register your practice for the survey.

Patients may be contacted by their GP, GP practice, or ORIMA Research with an invitation to complete the survey.

The online patient survey is available in English, Arabic, Chinese Simplified, Italian, Greek, Punjabi, and Vietnamese.

Or scan the QR code:

Step 1 – A GP, practice nurse or practice manager completes a 10 minute provider survey about the services and care the practice provides.

Step 2 – The general practice sends the patient survey to eligible patients for them to complete. The survey asks questions about their experiences of care from their GP and general questions about their health.

Step 3 – Practices receive their results via a personalised dashboard, along with advice on how to interpret and use the data.

Once you have registered, and your practice details are confirmed, you will receive a link to the Practice Portal from ORIMA Research. Here you can access the PaRIS survey and supporting resources.

Benefits for GP Practices

By taking part in the PaRIS survey, GP Practices will receive interactive survey results to help them better understand their patients’ experiences, how they compare to other practices, and identify opportunities to improve the care they provide. Survey participation can also count towards their CPD requirements

Overview

The Patient Reported Indicator Surveys (PaRIS) is an OECD-led international initiative to promote people-centred health care. It is the first survey of its kind to assess the outcomes and experiences of patients living with chronic conditions in primary health care settings across countries.

The survey focuses on Patient-Reported Experience Measures (PREMS), which measure how patients experience health care and refers to practical aspects of care; and Patient-Reported Outcome Measures (PROMS), which measure how patients assess the results of the care they receive. Australia is one of over 20 countries participating.

In Australia, the PaRIS Survey is being led by Commission on behalf of the Australian Government Department of Health and Aged Care. Implementation is being supported by ORIMA Research.

For information on the OECD PaRIS Initiative, visit www.oecd.org/health/paris

Why PaRIS is important

PaRIS aims to fill a critical information gap in primary health care, by gaining insight into areas such as: access to health care and waiting times, quality of life, pain, physical functioning, and psychological wellbeing.

Results from the survey will support local, national, and international learning and continued improvement of the way that healthcare providers deliver care and the primary health care system.

In the long-term, Australia hopes to embed the use of patient reported measures into the routine clinical care processes of primary healthcare providers, to support and inform improvements in health care. This will help:

Policy makers by providing better information on where to focus quality improvement efforts and prioritise spending
Healthcare providers by better giving them a clearer understanding how to improve the quality of the care they provide; and
Most importantly, patients. By providing patients with an avenue to have their voices heard, they can help shape the way their care is delivered in the future.