This resource is part of the Implementation Toolkit for Clinical Handover Improvement.

The Pilot Program was conducted in 2007-2009, and involved public and private sector organisations funded to develop and trial practical and transferable tools for improving clinical handover. This poster outlines the principles of ISBAR.

The conceptual model provides a starting point for health service organisations to consider the existing organisational culture, systems and processes that influence how comprehensive care is delivered, and where potential change may lead to improvement.