My Health Record clinical safety program

The My Health Record clinical safety program aims to improve quality, safety and efficiency in the Australian healthcare system through the My Health Record system. Consumers can control the content of, and access to, their healthcare record, and share their health information with their clinicians.

History of the My Health Record system

The Australian Digital Health Agency (the Agency) was established on 1 July 2016 and is the My Health Record System Operator.

The Agency appointed the Commission to undertake a clinical safety program for the My Health Record system and national digital health infrastructure for 2016–18. This included:

  • Conducting clinical safety reviews on the My Health Record system and national digital health infrastructure
  • Operating a 24/7 My Health Record system Clinical Incident Management Unit from May 2016 to June 2017
  • Providing clinical safety expertise to the Agency
  • Analysing clinical incidents as requested by the Agency
  • Working with the Agency to drive safe and effective use of national digital health infrastructure into the future.

Resources: Clinical safety reviews of the My Health Record system

Between 2012 and 2018, the Commission completed 12 My Health Record clinical safety reviews. These include: