The clear purpose,strategy and leadership attribute focuses on establishing and maintaining a clear, strong direction and commitment from the top of the organisation and across the workforce to enable the delivery of great person-centred care. Leaders at every level champion the importance of person-centred care across the organisation.

This report, based on interviews with stakeholders and data from 2013, provides a summary of the progress of the Australian Safety and Quality Accreditation Scheme and highlights the encouraging signs that the implementation of the NSQHS Standards is leading to improvements in patient care and service delivery.

The dementia infographic summaries the risks of harm for people with dementia in hospital. It can be downloaded and used as a poster to raise awareness.

The delirium infographic highlights that delirium is common in hospitals and is associated with increased risks of harm. It can be downloaded and used as a poster to raise awareness.